LONDON UK. (Jan 22) Eran Eitan from Randwick, Sydney, was left outraged after finding his 23-month-old son, Dov’s nappy had disintegrated overnight leaving him covered in “dangerous” gelatine crystals.
Following the discovery, the 36-year-old dad-of-two took to social media to express his concern after finding the nappy had overflowed and leaked up to his son’s chest after just seven hours of wear.
“It was very upsetting to find my kid like this. It just exploded with crystals all over him, he was wet up to his chest inside his onesie and very stressed.
“It’s totally unacceptable that he had to experience this – not to mention dangerous. Who knows what they put in those crystals?”
Now, the dad is hoping to raise awareness among other parents and is urging Huggies to further investigate the issue.
“Huggies told me the crystals are kid friendly and not a safety hazard but said if he swallows them to take him to hospital, which is a bit of a contradiction and a bit concerning,” Eitan continued.
In a statement, a spokesperson for Huggies’ parent company Kimberly-Clark denied the absorbency of the new product had changed.
“We recently launched an updated version of our Huggies Ultra Dry range – featuring a new Mickey and Minnie outer-cover, which replaced the previous Winnie the Pooh graphics,” the spokesperson said.
“This was purely a change to the outer-cover and importantly, no changes were made to the existing absorbency specifications.
“We have received some calls and social media posts from parents asking questions about the recent changes.
“We take product quality matters very seriously and have been dealing with these consumers directly to discuss their individual queries.
“As part of this process, consumers are sending back samples so that our quality control team can review these, in addition to all new products manufactured at our local facility.
“To date, we have not identified any manufacturing or quality concerns associated with the updated range.’
The spokesperson urged customers to contact their support team with any concerns surrounding the new product.